Terms & Conditions

Effective Date: [01/08/2025]

These Terms & Conditions (“Terms”) govern your use of the Indian Kennel Club mobile application (“App”) and services, including pet transportation. By using our App, you agree to these Terms.

 

1. Service Scope

We provide booking and coordination for pet transportation services. We act as a facilitator between pet owners and verified transport providers.

 

2. User Responsibilities

– Provide accurate personal and pet details.
– Ensure pets are fit to travel, with valid vaccination and health certificates.
– Provide appropriate travel crates and accessories if required.
– Follow transporter’s safety guidelines.

 

3. Bookings & Cancellations

– Bookings are confirmed upon successful payment.
– Cancellations made [X] hours before scheduled pickup may be eligible for a refund (refer Refund Policy in the App).
– Late cancellations or no-shows may result in charges.

 

4. Payments

Payments are processed via secure gateways. Prices are inclusive of applicable taxes unless stated otherwise.

 

5. Liability Disclaimer

While we ensure our transport partners are verified, we are not responsible for:
– Delays due to traffic, weather, or unforeseen events.
– Pet injury, illness, or death during transit (unless caused by proven negligence).
– Loss or damage to pet belongings.

 

6. Prohibited Use

You must not misuse the App for fraudulent bookings, unlawful purposes, or activities that harm others.

 

7. Termination

We reserve the right to suspend or terminate your access if you violate these Terms.

 

8. Dispute Resolution

Any disputes shall be governed by Indian law and subject to the jurisdiction of courts in [Hyderabad, Telangana].

 

9. Contact

Name: Sravanthi
Email: theindiankennelclub@gmail.com
Phone: +91 8090980606

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