Swiggy Pawlice-Reuniting Pets, Delivering Hope Together

On April 12, Swiggy, the renowned food delivery platform, introduced a novel feature on its app to aid pet owners in locating their missing pets. Dubbed “Swiggy Pawlice,” this feature enables users to report a lost pet directly through the Swiggy app.

The unveiling of Swiggy Pawlice closely follows National Pet Day on April 11, during which Swiggy introduced the “Swiggy Paw-ternity Policy” for its employees. Under this policy, full-time staff members who are pet parents or aspire to be can avail themselves of additional leave benefits.

Rohit Kapoor, CEO of Swiggy Food Marketplace, expressed his empathy, stating, “As a pet parent myself, I understand firsthand the worry and anguish that accompanies the thought of a pet going missing. While I sincerely hope that such a distressing event never occurs to any fellow pet parent, if it does, Swiggy Pawlice stands ready to be a dependable resource to assist them.”

So, how does this feature operate? Pet owners can directly report their missing pets through the Swiggy app, providing all necessary details and photographs.

The “Swiggy Pawlice” feature leverages Swiggy’s extensive network of over 3.5 lakh delivery partners, who can aid in search efforts while making deliveries. If a delivery partner comes across a missing pet, they can report it to a dedicated team at Swiggy, who will then communicate the information to the pet owner.

Swiggy expressed appreciation for the efforts of delivery partners who go the extra mile to reunite pets with their owners, rewarding them as tokens of gratitude.

Shantanu Naidu, General Manager at Tata Trusts, House of the Chairman, commended Swiggy’s proactive stance, stating, “For a business like Swiggy to lead by example and take responsibility is exactly what we need to see in today’s world.”

He added, “We want the services we rely on daily to demonstrate empathy and mindfulness towards the world around us. With initiatives like the Tata Animal Hospital offering subsidized and free treatment for strays in need of lifesaving critical care, the ecosystem is now in place. All that’s left for us to do is to participate in animal welfare efforts and be a part of creating a better world for all beings.